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Our Vision:

To Generate employment through economical organic farming in mountain zones & advance the utilization of sustainable organic agricultural practices. Building supportable towns, and assuring the future of food in natural manner.

Our Mission:

Health and Happiness to everybody by rendering chemical free, tasty, healthy and more advantageous natural food, at reasonable cost to all the people.

Our Values:

  • Pushing toward independence and nourishment for people welfare.
  • Saving, keeping up and upgrading natural assets
  • Maintaining harmony between environmental conditions, economy, and individuals
  • Taking care of natural local agriculture
The HIMORG Promise

We promise to focus on the factors through which our farmers and consumers can have the benefit of a good diet and sustainable conservative development within the needed areas. We have frame a strong and effective relationship with our associated farmers in order to grow fruit and vegetables in the most natural way. We ensure our provided eatables are genuine with the vast majority of it is developed in your near by state and encompassing regions. Further, we promise you to refund your money through a voucher or exchange if in case you do not find the purchased items up to your standards.

Our Standard Certification

HIM Organic is certified by all the international standards, we make sure that we deliver best product to you. We are certified with GMP, NPOP India Organic, FSSAI and USDA. Our company is committed towards our services to cater the ultimate variety of products such as Organic Spices, Raw Spices to you at the affordable cost. HIM Organic is a reputed name for providing good health to the people. Some of the certifications are as follows:

GMP (Good Manufacturing Practices): This certification verifies that all the required practices for manufacturing food products are being followed. HIM organic lies under this certification so as to produce the best product. GMP certification includes manufacturing process, primary production, equipment, wastage, hygiene. HIM Organic meets all the guidelines of this certification.

NPOP India Organic: NPOP implies Indian National Program for organic Production, it is governed by APEDA, It caters national standards for organic products through a National Accreditation Policy and Program. The objectives of this program are :-
  • To oblige the methods for analysis of certification programs for natural agriculture & products according to globally affirmed criteria.
  • To sanction certification programs.
  • To advance confirmation of organic products with the agreement of the National Standards for Organic Products.
  • To fortify the improvement of natural cultivating and organic processing. HIM Organic lies under this certification in order to advance natural cultivating and utilization of the organic products.

USDA:United States Department of Agriculture: USDA verifies that all the rules and regulation of the certification are properly followed. It consists of wide range of control measures, it is the comprehensive measure of the United States of the Department of Agriculture. HIM Organics manufactures its products as per the certification of USDA.

FSSAI: FSSAI stands for Food standard and Safety Authority of India, the principle of this certification is to ensure that food which is produced or supplied should meet all the standards of the safety, it also ensures that food should be made keeping safety measures in mind. HIM organics make sure that the food products which they produce should be safe and match up with all the standards.

IMPORTANT ORDER AND SHIPPING INFORMATION
DEAR CUSTOMER,
We are resuming all important things you should know about your order, payment and delivery:

  • PRICING: Prices are including all tax.
  • PAYMENT: Our website provides you a safer option of payment through CC avenue available with over 100 payment options. The site is enabled with ssl, certified security, if in case, payment is not processed because of any server or internet problem, you can go for payment again after clicking on checkout link in the upper right side of menu bar.
  • FAILED TRANSACTION: Please do not worry if your transaction or order get lost. You can inform us if you do not get any response from our end. We will check your payment or shipping details of the placed order and will get it sort out for you immediately. The cc avenue payment gateway system is reliable from where we can access the payment information easily.
  • FREE SHIPPING IN INDIA: We do not charge any extra amount for order delivery in India at a minimum order of Rs 1500/-
  • SHIPPING BY REGISTERED POSTAL PARCEL: We are delivering our products only by Registered Postal Parcel Service.
  • TIME OF DELIVERY: We do the shipment process within 3 working days once the payment is completed, and expected delivery takes place within 7-14 days from order date.
  • TRACKING OF SHIPMENT: We provide tracking details of shipment on request. Users can track the shipped order from Indian Postal Portal.
  • MINIMUM ORDER: Order lower than Rs 1500 can not be processed, therefore we ask to place an order of at least Rs 1500.
  • INVOICING: A tax invoice is always incorporated in all the shipment.
  • NON DELIVERY: If somehow you do not receive the parcel after 10 days of confirmed dispatch, we will make a complaint at Postal Service Portal and follow it up. We would like to inform, in past 5 years, we have not get any complaint for any lost parcel with Postal Service.

TERMS AND CONDITIONS

We request you to please read the below mentioned terms and conditions before using any services from the website. Because the acceptance and compliance of our terms and conditions will define your use of service. By subscribing to our services you accept that you have understood and are agreed by the Terms, irrespective of how you have subscribe or using the services.
In these Terms, acknowledgments to you and user mean the end user approaching the website and using its services.

INTRODUCTION

www.himrganic.com is an Internet based content and e-commerce portal operated by HIMORGANIC., a Co-operative registered under Uttarakhand Co-operative Societies Act 2003.
You can only use the website if you have accepted the conditions and notices included in these terms. The use of this website is allowed after following the terms of use, that are:
The content of the website is to provide general information to you and proven to be useful. Thus, it can be change anytime without giving notice.
Neither we nor any third parties give any guarantee or warranty of the information and products completeness, performance, accuracy, timeliness or suitability, which will be found or offered on this website for any specific use. You admit that such information and materials might constitute inaccuracies and we explicitly do not responsible for any such inaccuracies or faults to the fullest degree permitted by law.
We are not responsible for any information or material you are using from this website, it is completely at your own risk. It is your liability that the products or information, you are accessing should meet your requirement.
You can not include our website name or its link in any other website or document without the companyâ€Â™s prior written consent.

  • USER ACCOUNT, PASSWORD, AND SECURITY: You can create a password and account details after getting registered on our link. It is your responsibility to maintain the privacy of your password and account and therefore all the activities goes under your password or account comes in your responsibility. You agree to (a) immediately notify www.himorganic.tradeindia.com of any unofficial use of your password or account, and (b) make sure that you exit from your account after completing your session. HIM organic will not be liable for any harm occurring due to your carelessness to comply with this section.
  • SERVICES OFFERED: www.himorganic.tradeindia.com provides internet-based services through the Web Site, one such service enables users to purchase organic pickles and spices. After placing an order, we will ship the order at your end and be eligible to its payment for the offered service or product.
  • LIMITED USER: The User consents not to modify, distribute, display, copy,  publish or sell any content or data found from this website. Constricted replication of the information of the website can be done once permitted by www.himorganic.tradeindia.com. User would require prior written permission of the company to do any such alterations.
  • PRICING: Prices regarding every product is mentioned on the site and are included into these aforesaid Terms. The rates, items and services may change at www.himorganic.tradeindia.comâ€Â™s liberty. All prices are described including the statuary tax official when the order is placed. None of the charge is credited by Indian postal service for delivery and we do not offer any other shipment method. Any order placed below Rs 1500 would not be eligible to make the payments, since it is the minimum purchase amount. This amount might get modified timely, if any such thing will happen it will be posted on the website site.
  • INVOICING: A legal tax invoice that specifies the accurate tax value will be included in every shipment. Tax value is added according to the current Uttarakhand Trade Tax standard.
  • GOVERNING LAW: The aforementioned terms are governed by and read as per the laws in India. Hereto principles, laws and disputes raised without any related reference will be subject to the sole administration of the courts at Bageshwar, Uttarakhand.


CANCELLATION POLICY

In order to cancel any order there is no option available for customers from their end, if the payment is processed.

EXCHANGE POLICY

The orders are checked carefully before leaving the warehouse, but still if you do not get the ordered product then you may follow the below mentioned instructions to exchange the product:

  • If you want to request for an exchange then please email us or contact us.
  • Items that are required exchanged should be send on our contact address within 15 days of the order received.
  • HIM Organics will give free replacement or full refund in case customer has received any wrong item. Shipping charge for replacement will not be charged to the user.
  • Customers need to pay the shipping charge to return the item to the contact address.

The reasons for which exchange can be accepted are:

  • User has received the wrong article.
  • Article delivered is damaged.
  • Article delivered is lacking in weight or quality.

NO REFUNDS IS ACCEPTABLE IN FOLLOWING CASES:

  • Outdated or incorrect delivery address.
  • Address format is not correct including any PO Box address.
  • After 3 failed shipping attempts.
  • Package refused by consumer.
  • Products returned in a damaged condition.

NOTE: The refund will be made, once the company will receive the returned shipment except if the article lost during transmission. Shipments should be send by Indian Post, registered postal parcel. None other way of return shipment will be accepted.

RETURN POLICY
There can be certain situations beyond our control when user might receive a faulty product or a product which might not the same as per the ordered one. In this case, the company will replace the item for customer satisfaction without any extra cost. If so happen, please contact our customer care team before using the product.
User may also submit a message from Contact Us or Feedback section on www.himorganic.tradeindia.com and we will get back to you.
The articles are carefully inspected before the shipment, but if user receive a defective item then they should follow the instructions below:

  • Inform the company about the receipt of defective product within utmost 48 hours of delivery.
  • Products should not be USED.
  • Products must return in their original packaging with the actual price tags, labels and invoices.
  • Payments processed through credit/ debit card will be credited back to the respective card within 14 working days.
  • Shipping charge is not refunded and customers should pay the shipping costs to return the article to the required return address.
  • Orders paid through net banking will be refunded back to the bank account.

PRIVACY POLICY

This privacy policy will tell users how HIMORGANIC uses and protects the customers' information that is given to you use the website.
HIMORGANIC ensures to keep all the user information safe and secure. If the users are asked to provide certain information through which they can be identified while using the website, then it is sure that the information will only be used as per this privacy statement.
The privacy policy might get change time to time and will be updated on this page. Customers should check this page to ensure that they are happy with the changes. This policy is valid from 01.04.2017.

WHAT WE COLLECT

We may required the following details:

  • User name and job title
  • contact details along with the email address
  • demographic info such as postal code, preferences and interests
  • other information related to customer surveys or offers

WHAT WE DO WITH THE DETAILS THAT WE COLLECT

We require customers information to understand their needs and provide them with a better option and service, and in particular for these reasons:

  • Internal record keeping.
  • We may utilize the details to improve the products and services.
  • Users might get promotional emails about new offers, products, or information periodically which we think are beneficial for customers.
  • We may contact you for market research purpose by email, phone or fax. The information can also be used to customize the website as per customers interest.

Shipping and Delivery Policy

Placed order is shipped within 3 working days after the placement, and delivered to customers address within 7-14 days from shipping. We ship through Registered Postal Parcel and the order can be track after shipment. If in case we have not deliver any item from the order then there will be no charge for that item, or customers will get refund the full amount of the charged item. Delivery takes place on all working days (Monday to Saturday), apart from public holidays. Please note all the items (including offers) will be delivered with particular invoice detailing the total price and unit price, the respective tax as per prevalent tax standard of Uttarakhand.

Disclaimer

The information provided by the company is for general use of customers. We make sure that the provided information is updated and correct. There is no such representations about the completeness, accuracy, and reliability with respect to the website or the contained information, products, services. We have made our complete efforts to keep the website work smoothly. However, we are not responsible if the website is temporarily unavailable, it may happen due to some technical issues which are out of control.